Tektronix Opens Calibration Service Lab

Beaverton, OR -- Tektronix, Inc. announced new packaged calibration services for oscilloscopes and a new satellite calibration center in Santa Clara, California. The new Tektronix Service Advantage provides more service choices for customers seeking vendor-certified calibration. The new satellite office offers convenient scheduling and courier service. Tektronix plans to open additional satellite calibration centers in the United States and internationally in the months to come, putting calibration resources closer to customers.

"Tektronix Service is now providing our customers the same engineering expertise and quality at a local site as they would find at our worldwide service depots," said Steve Aleshire, Vice President Customer Service, Tektronix. "Calibration is critical to business, whether customers are developing chips or driving products to market. The Tektronix Service Advantage is dedicated to optimizing the performance of our customer's equipment and business.

In addition to the new satellite office in Santa Clara, Tektronix plans to open additional calibration satellites in the U.S. as well as several additional locations worldwide. The Santa Clara facility is now open; others will follow over the next several quarters.

The calibration verification service provides "traceable" calibration that assures quality control and enables ISO9000 compliance. Customers will receive verification of specifications, a statement of received conditions (i.e. in or out of tolerance, including specific measurement information), traceability to National Metrology Institutes, and adjustments to restore performance to factory specifications. Additional calibration services are available as options.

SOURCE: Tektronix, Inc.